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Michael Horgan
Advanced Member
Username: Rendezvous65
Post Number: 503
Registered: 06-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, January 23, 2009 - 10:33 pm: | 
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TWC is going to distribute TA's in San Diego. The recently added HD channels don't have guide data though. They have the TA's in their lab for about a month. There are a few users who do have them. Might take a month or 2 to distribute them.
Digital Cable equipment
Samsung LN-R408D w/ TWC SA8300HDC
Samsung LN-T1953 w/ TWC SA4250HDC
Panasonic 13" TV/VCR combo w/ TWC SA3250HD
NEC 20WMGX2 w/ the same TWC SA3250HD as the panny SD combo.
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Mel Simmons
New member
Username: Melsimmons
Post Number: 2
Registered: 01-2009
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, March 03, 2009 - 12:36 pm: |
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On a whim, I tried calling Time Warner Cable in San Diego about the availability of Tuning Adapters. To my surprise, the Customer Service Rep said that the launch date will be 10 March, and that letters with details will go out in the next few days. |
Michael Scott
Advanced Member
Username: Mikeyts
Post Number: 2737
Registered: 08-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, March 03, 2009 - 05:17 pm: |
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Ah--on my birthday. How nice  .
"Think of the cable company as a group of terrorist (sic)." -- hookbill
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James Hookanson
Intermediate Member
Username: Hook
Post Number: 41
Registered: 10-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, March 03, 2009 - 11:45 pm: |
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I'll believe it when it's installed and working with my wonderful TiVo. |
Michael Scott
Advanced Member
Username: Mikeyts
Post Number: 2741
Registered: 08-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, March 05, 2009 - 10:17 pm: |
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Someone at TiVo Community Forums reported (here) that they called TWC and were told that the March 10th date was off and that no new date had been set.
"Think of the cable company as a group of terrorist (sic)." -- hookbill
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Gerry Brown
New member
Username: Gbagerry
Post Number: 3
Registered: 11-2008
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, March 12, 2009 - 09:03 am: |
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I have been a beta test site for the SDV. It is now very stable. The only glitch I have is that very rarely some channels get unchecked from my lineup. Apparently TWC-SD was using some features that could only be resolved with a new firmware release from the SDV manufacturer. I am very pleased with it. |
Michael Scott
Advanced Member
Username: Mikeyts
Post Number: 2754
Registered: 08-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, March 12, 2009 - 09:44 am: |
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Do you have TWC's permission to comment about that here?
"Think of the cable company as a group of terrorist (sic)." -- hookbill
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Gerry Brown
New member
Username: Gbagerry
Post Number: 4
Registered: 11-2008
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, March 12, 2009 - 10:50 am: |
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Yes. I specifically requested permission before I posted anything. |
Michael Scott
Advanced Member
Username: Mikeyts
Post Number: 2755
Registered: 08-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, March 12, 2009 - 12:22 pm: |
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Okay--I'm going to trust you word about that. Those bastards! I had an installation on January 16th (supposedly their first in the field) and was asked not to speak about it online. If they were loosening up secrecy, it would have been nice if they'd told me. I've been dying to talk about this and after the trials I've been through, I should have been the one to break the news online! (Just kidding--I don't care, so long as I can finally spill my guts ).
They came to my house to do the install with three guys, a field tech and two of the guys assigned to getting the product checked out. They carefully tested signal levels, etc and installed the box, which didn't work at first (strangely, I could tune all of the switched broadcasts, but none of the linear channels). They told me that it took most of a day to start working when they hooked one up in their lab, and then they left. It started working for me two hours later and worked for that Friday afternoon and evening and all of Saturday before conking out on Sunday morning, leaving me (again) with an ability to tune switched channels while it was plugged into the TiVo, but not linear ones.
I continued to use it in this half-working state, unplugging it from TiVo most weekday evenings to record my Season Passes. I would plug it in to surf the switched channels and to watch Battlestar Galactica on Sci Fi HD on Fridays in half-realtime since I couldn't record it (due to a TiVo bug explained below). I let it buffer 25 minutes before I started watching, so I could still zap the ads .
On Thursday the 12th of February it spontaneously started working again, letting me tune linear channels and switched channels at the same time. I was informed that they'd made a TA firmware update. It's been working fine since then, for about a month now.
So, take heart--they have some units and are working on getting them to work properly. Though it's been working fine for me for a while, they haven't released a date for widespread deployment. It's possible that they're waiting for a further firmware release to fix problems that I haven't experienced.
Some related Tivo problems:One big problem was that there were twelve new HD channels added as switched broadcasts in late December, none of which were in TiVo's guide and the last firmware revision for HD TiVos (rev 11) could not perform manual recordings of channels without guide data (it would accept the request, but come time to make the recording it would fail, placing a note that the channel had been removed from the guide in the recording history). The recently deployed rev 11b firmware fixed that problem.
Again, there were 12 new HD channels not in TiVo's lineup for TWC San Diego (probably the same was true of some standard-def channels added at the same time, but they didn't interest me, so I never checked). Since TiVo had removed their online form for reporting lineup discrepancies, I started by sending a couple of letters to Zap2It support with no results. I then made five calls to TiVo support over a period of six weeks, after each of which they'd add a few more of the missing channels. (You can see a synopsis of my efforts here and here on AVS Forum. I suspect that there might have been quicker action if hundreds of HD-TiVo-using TWC subs had been complaining, but very few of us had TAs). I reported the last two, FX HD and MLB HD, to them last week and they added them both last Thursday.
I had the same kind of problem with No-Guide-Data (NGD) channels being unselected from the channel list and thereby disappearing from the guide until I went in and selected them again. This never happens with channels with guide data, so I'm unsure why you've had a problem with channels disappearing, unless the ones which disappear for you are recently added NGD SD channels. (BTW, that's not a glitch of the Tuning Adapter--it's a TiVo bug).
(Message edited by mikeyts on March 12, 2009)
"Think of the cable company as a group of terrorist (sic)." -- hookbill
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Jacob Parker
New member
Username: Bacoby13
Post Number: 1
Registered: 03-2009
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, March 12, 2009 - 09:02 pm: |
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I lost all of my non-local HD channels last night (TBS, TNT, Channel 4, HGTV, etc.), and so I called TWC this morning to see what the deal was, and the spiel I got was that those channels were indeed SDV channels. The lady went on to tell me about the tuning adapters, and that CableCARD customers will be receiving information on them as soon as information is available. In other words, she was super vague, but at least she mentioned it at all...
Now, I've known about the TA issue for awhile now, and I've been aware of all the channels I'm not getting because I don't have one (SciFi, FX, MLB TV, etc.), and I've been okay with waiting for those channels. But, now they've taken away channels I was previously enjoying, which is, I'm sorry to say, not cool. Is that not grounds for FCC involvement (the same thing happened in Hawaii, apparently, which led to TWC being sued) of some kind?
I'm always skeptical of customer service folk, so I wanted to ask others with TWC here in SD whether or not they lost these channels as well.
Also, the tuning adapter page that I had previously placed a pre-order is no longer available on TWC's website... Could that mean something?
I'm going crazy here, folks, if that's not already apparent. I'm not switching services, because baseball season is on the horizon, and I live for Padres baseball... |
Michael Scott
Advanced Member
Username: Mikeyts
Post Number: 2756
Registered: 08-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, March 12, 2009 - 11:55 pm: |
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I just unplugged the TA from my TiVo and I still get:704 - Padres
712 - TBS HD
726 - CNN HD
727 - TNT HD
729 - ESPN HD
730 - ESPN2 HD
736 - Palladium
744 - HD Theater
745 - A&E HD
749 - CNN HD
751 - Food HD
753 - HGTV HD
756 - History HD As is to be expected, I cannot tune any of the switched broadcasts. I don't know what the problem you're experiencing is, but it's not happening here in Bay Park.
"Think of the cable company as a group of terrorist (sic)." -- hookbill
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Jacob Parker
New member
Username: Bacoby13
Post Number: 2
Registered: 03-2009
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, March 13, 2009 - 01:04 am: |
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Hrrmmmm... I'm tempted to give them a ring again and see what the deal is. That's a bit more encouraging, but still frustrating. Back when we had the TWC DVR, we had channel outages like crazy, but we realized it was our DVR, and not the service, so we had it replaced. It's a lot more difficult to have a TiVo replaced. Yet, somehow, I'm pretty sure it's not the TiVo...
Thanks a ton for checking that out for me. Either Penasquitos is getting screwed over, or the CSR had no clue what they were talking about, and just wanted to get off the phone with me (I was fairly courteous with her)...
Man, this TA nonsense better end soon... Real soon... |
Michael Scott
Advanced Member
Username: Mikeyts
Post Number: 2757
Registered: 08-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, March 13, 2009 - 10:14 am: |
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If you're like me, you don't pay much attention to the SD channel anymore. Do you get the SD versions of those missing HD channels?
"Think of the cable company as a group of terrorist (sic)." -- hookbill
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holl_ands
Advanced Member
Username: Holl_ands
Post Number: 2071
Registered: 06-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, March 13, 2009 - 10:41 am: |
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Jacob: Why would you think TWC has some sort of crazy legal obligation
to provide ANY AND ALL CHANNELS to one-way CableCARD users?????
FYI: TWC-Oceanic in Hawaii was fined about a nickle per customer, essentially
for failing to provide proper notice of channels lost due to SDV:
http://hdtv.forsandiego.com/messages/2/7007.html?1224468005
This is NOT the case for TWC-SD, who provided notice on website & newspapers.
(Message edited by holl_ands on March 13, 2009) |
Michael Scott
Advanced Member
Username: Mikeyts
Post Number: 2758
Registered: 08-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, March 13, 2009 - 11:00 am: |
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The question is whether they ever provided legal notice that the channels in question would become unavailable to CableCARD users (if they actually have). Difficult to tell, since they appear to have removed the legal notice from their newfangled website. It might still be hidden away in the back pages of some newspaper, but who would even know where to look for it?
Their legal notice from November or December didn't mention it (can't find it on San Diego's website, but I curiously found a copy of it on TWC Maine's website, here). I've seen at least one legal notice since that one and I'm sure that it didn't mention it either.
(Message edited by mikeyts on March 13, 2009)
"Think of the cable company as a group of terrorist (sic)." -- hookbill
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Jacob Parker
New member
Username: Bacoby13
Post Number: 3
Registered: 03-2009
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, March 13, 2009 - 03:34 pm: |
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holl_ands: I was mostly speaking of the crazy notion that TWC switched the channels I lost to SDV without legal notice, which it appeared like they had. But, if what Michael is reporting is true, then it looks like they didn't switch my channels.
Michael - I still have those SD version of those channels. On another note, this very thing happened when we first installed the CableCard: we had the HD channels just fine, and then within 10 minutes of the guy leaving, they all went black, except for the local HD stations. When I called up TWC, they obliged quickly, and just "flipped a switch" of some sort, and they were back. So, that's mostly why I'm curious as to why the CSR would go to all the trouble to find out if those stations were SDV (she took a long while getting back to me). I was very clear with her that it was channels like TBS HD and TNT HD that were missing, not FX HD, or Bravo HD, which I know I won't get, and yet she still fed me the TA/SDV spiel.
All in all, I'm confused, a little pissed, and completely helpless. I'll try TWC again, but not right now. I'm in no mood for BS.
UPDATE: I feel like a fool. I'd failed to try any of my SD Digital channels (don't watch those much either), but upon trying them, I realized they are also gone. Obviously, this isn't an SDV issue. Just a Time-Warner-being-lame issue. Why do I ever expect more from them?
All I had to do was reset my CableCards over the phone, and voilà, it worked... Sorry to cause any sort of ruckus here...
(Message edited by bacoby13 on March 14, 2009) |
Michael Horgan
Advanced Member
Username: Rendezvous65
Post Number: 751
Registered: 06-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, August 12, 2009 - 12:06 pm: |
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SDV is down today. The SDV channels that are down show a message that this channel is unavailable.
8300HDC ODN v3.1.1_3
4250HDC ODN v3.1.1_3
SMT-H3260 ODN v3.1.1_3
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Larry Greenwald
Advanced Member
Username: Humdinger70
Post Number: 560
Registered: 09-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, August 13, 2009 - 09:04 am: |
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SDV was fixed as of 5:00 PM yesterday. |
Don-RB
Advanced Member
Username: Donrb
Post Number: 3204
Registered: 08-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, August 13, 2009 - 01:32 pm: |
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SDV started working again a little before 3PM yesterday for me. But it seemed to have a very short outgage for less than a minute a little later but OK after that.
Caused my DVR to miss a recording earlier in the day though!
I hope TWC prevents this from happening and gets more reliable with SDV since so many of their channels use it now!
(Message edited by don-rb on August 13, 2009) |
Michael Horgan
Advanced Member
Username: Rendezvous65
Post Number: 785
Registered: 06-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, September 01, 2009 - 09:37 am: |
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Ex Adelphia could get SDV if TWC deploys iGuide A28 though they could get a version of Navigator for Moto boxes. Navigator supports SDV which is important for TWC which they can use to cram in even more HD channels on the pipe. iGuide has had preliminary support but it wasn't final. This new version will finally support SDV.
8300HDC ODN v3.1.3_2
4250HDC ODN v3.1.3_2
SMT-H3260 ODN v3.1.3_2
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Michael Scott
Advanced Member
Username: Mikeyts
Post Number: 2911
Registered: 08-2003
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, September 01, 2009 - 12:05 pm: |
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They were developing an OCAP version of Navigator for legacy Moto boxes a year or two back and gave it up. AFAIK, their plan for supporting those boxes has remained unannounced.
"Think of the cable company as a group of terrorist (sic)." -- hookbill
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Tom Wellman
Advanced Member
Username: Sdtom
Post Number: 385
Registered: 01-2008
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, September 01, 2009 - 12:18 pm: |
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I wonder if that means we're going to have to get new DCX Motorola STBs/DVRs?
Cable Provider: Time Warner Cable (North San Diego County, in Carlsbad)
TV: 40" Sony BRAVIA KDL-40s4100 LCD HDTV.
Set Top Box: Motorola DCH 6416 HD DVR connected via 6' Apple HDMI cable.
TV: 32" LCD HDTV from Sylvania
Set Top Box: Motorola DCH6200 HD Set Top Box connected via 6' Apple HDMI cable.
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Michael Horgan
Advanced Member
Username: Rendezvous65
Post Number: 786
Registered: 06-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, September 01, 2009 - 12:56 pm: |
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Maybe, maybe not. Maybe the Samsung 3270 is available at the TWC North County center in Carlsbad. ODN on a legacy moto box like a DCT2000 would suck even worse than a Pioneer BD-V1100 running MDN.
8300HDC ODN v3.1.3_2
4250HDC ODN v3.1.3_2
SMT-H3260 ODN v3.1.3_2
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Michael Horgan
Advanced Member
Username: Rendezvous65
Post Number: 806
Registered: 06-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, September 09, 2009 - 10:38 pm: |
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Windows Media Center now supports SDV with the ATI CableCard tuner. CC PC owners will need to update the firmware. Oh and you can now build your own CC PC with Windows 7 MC.
8300HDC ODN v3.1.3_2
4250HDC ODN v3.1.3_2
SMT-H3260 ODN v3.1.3_2
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Time Warner Cable 
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